Support

Help for Fonix

Questions, bug reports, App Store review notes, and privacy questions can all point here.

Contact

Email support for questions, bug reports, App Store review notes, or privacy questions.

Email support

How do I play?

Each puzzle is a real word spelled a strange new way, where every chunk of letters makes a sound it makes in other words. Read the scramble out loud and you'll usually hear the answer. Stuck? Use a hint.

Quick answers

Is my progress stored anywhere?
Only on your device. Nothing is sent to a server or the developer.
What's free vs. Fonix Plus?
You can sound out 10 puzzles in every difficulty for free, plus a daily puzzle. Fonix Plus is a one-time purchase that unlocks unlimited puzzles, unlimited hints, full stats, and extra themes.
I bought Plus but it's not showing.
Open Settings in the app and tap “Restore purchases.” If it still doesn't appear, email us.
A puzzle seems wrong or unfair.
Send us the scramble and the answer. We review reports and refine the puzzle set.

Good details to include

  • Your iPhone or iPad model and iOS version.
  • Which screen had the issue.
  • What you expected to happen.
  • What happened instead.

Privacy

The full privacy policy explains what the app stores locally and how your data stays on your device.

Read the privacy policy →